At Doctor Clean Inc., we are committed to protecting your privacy and ensuring compliance with California privacy laws. This Privacy Policy outlines how we collect, use, maintain, protect, and disclose information when you visit our website, interact with our services, or engage with us. You agree to the terms outlined in this policy by using our services.

Information We Collect

We collect various types of information from users of our website and services, including:

Personal Information

• This includes data that can personally identify you, such as your name, postal address, email address, telephone number, or any other information defined as personal or personally identifiable under applicable law.
• We collect this information when you book our services, interact with our website, or communicate via email or other electronic messages.

Payment Information

• When you make payments for our services online, we collect payment details (such as credit card information) through our PCI-DSS certified processor.
• Your payment information is encrypted and handled securely.
• Doctor Clean Inc. does not store your credit card information.

Before and After Pictures

• For quality assurance and documentation purposes, we may take before and after pictures during cleaning.
• These pictures help us track our performance and ensure customer satisfaction.
• Additionally, we may use these photos for marketing purposes, showcasing the effectiveness of our services.

How We Use Your Information

Doctor Clean does not resell any customer, business partner, or employee information. We use the collected information for the following purposes:

Service Delivery

• To provide our cleaning services as requested by you.
• To communicate with you regarding service scheduling, updates, or changes.

Payment Processing

• To pass through information and allow the processor to process payments for our services.
• To authorize and reserve funds on your credit card initially, with actual charges applied after service completion or cancelation within less than 24 hours of the requested service start date and time.

Quality Assurance and Marketing

• To improve our services based on before and after pictures.
• To showcase our work for marketing purposes (with your consent is provided by requesting the service).

Your Rights Under CCPA and CPRA

As a California resident, you have the following rights under the CCPA and CPRA:

Right to Know

• You can request that we disclose to you:
• The categories and specific pieces of personal information we have collected about you.
• The purposes for which we use that information.
• The categories of third parties with whom we share the information.
• The right to correct inaccurate personal information and limit the use of sensitive personal information.

Right to Delete

You can request the deletion of your personal information (with some exceptions).

Right to Opt-Out of Sale or Sharing

You can direct us not to sell or share your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us via email at info@YourDoctorClean.com.

Document Control

Version	Review/Update	Review/Update Date	Effective Date	Approver
Initial version	Created privacy policy in compliance with CCPA and CPRA	February 2, 2024	February 3, 2024	Margareta Petrovic, CEO