Payment Authorization

• By proceeding with your booking, you authorize the initial reservation of funds on your credit card to ensure payment availability.
• Your card will be charged after the completion of the service.

Cancellation Policy

• We value your time and our resources; therefore, we require a minimum of 24 hours' notice for cancellations.
• If you cancel less than 24 hours before the scheduled service starts, a cancellation fee of $100 will be applied.

Payment Processing

• Your payment security is essential to us. We utilize a PCI-DSS certified processor to guarantee the utmost safety and security for your payment information.
• All your credit card details are encrypted and handled securely in compliance with industry standards.

Privacy Policy

• We highly regard your privacy. By proceeding to finalize your booking, you confirm that you have read and agree to our privacy policy.
• Your personal information is safeguarded and will not be disclosed to third parties without your explicit consent.
• Our privacy policy ensures that your data is exclusively used to deliver our cleaning services.

Right to Refuse Service

• We reserve the right to cancel any service, for any reason. Racism, sexism, or disrespect towards our staff will result in immediate and permanent termination of service.
• safety concerns, inappropriate or uncomfortable situations
• Health of our staff is paramount. We do not allow our staff to:
• climb heights beyond what's reachable on a three-step ladder;
• move or lift heavy furniture (requiring assistance of one more person to move);
• clean areas infested with insects;
• clean areas with mold;
• perform any other tasks that may jeopardize their health or safety.